Issue: 2020-13Newsletter Online
Customers of industrial high-tech products attach particular importance to first-rate service, which is why competent and personal before- and after-sales support is a key priority for Spectra as a supplier of high-quality products.
Instead of having to contact an anonymous call centre, our customers have their personal points of contact at all times who handle requests and problems with professional expertise and experience in a committed, cooperative and solution-oriented manner.
Owing to our sound expert knowledge and the common sense of a medium-sized business, we have been regarded by our customers as a reliable business partner ever since our establishment.
Solution approaches are provided in a transparent and timely manner and planning for complex projects is set out in project specifications. Our efficient ERP-based project management and our well-coordinated team help our customers save time and money.